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The Calm and Safe Programme

The Calm and Safe Options

The Calm & Safe Programme of in-house training offers a number of options, which include both theoretical and practical training for the management of challenging behaviours.

Option 1
The Management of Challenging Behaviours
Duration 1 day
Participants will learn about the key areas of development that can lead to difficult and challenging behaviours. They will learn why some of their clients may have serious difficulties with social and communication skills. Ways of encouraging and developing appropriate behaviours will be considered. How risk assessments and structured care planning can be used to produce a safer and more rewarding environment.

No physical techniques are taught on Option 1.

Option 2
Preventing and Responding to Aggressive Behaviour
Duration: 1 day
The causes of aggressive behaviours and how to recognise them at an early stage will be considered. Strategies to defuse aggression in the first place and to prevent it escalating into violence will be learned. Simple but effective physical techniques, including breakaway and gentle restraint, will be learned for protecting self, colleagues and clients from injury.

Option 3
The Management of Challenging Behaviours
and
Preventing and Responding to Aggressive Behaviour
Duration: 2 days
This option combines both of the above training days.

Option 4
The Calm and Safe Programme
Duration: 3 days
The 3 day programme incorporates all the elements of the 1 and 2 day options. The additional day is available to achieve higher levels of competence in the safe handling of various forms of physical confrontation. This programme is recommended for people who have to manage violent and aggressive behaviour safely on a regular basis. The emphasis is on preventing aggression and violence whenever possible and defusing situations when they occur, whilst being able to deal with attacks safely and calmly with the minimum risk of injury

The Calm and Safe Approach

Employees and clients in many work environments are faced daily with challenging behaviours. Social and health care settings can be particularly prone to aggressive behaviours and even physical violence. In such circumstances employees have a duty to protect clients from harm and employers a duty to protect employees. It is everybody's responsibility to maintain a safe working environment. The Calm and Safe Programme has been developed by care and training professionals to provide ethical training options for care staff and educators. The emphasis on all of the options is to maintain a calm and safe environment for everybody. An understanding of the causes of aggression and the ability to anticipate problems before they occur is foremost in the approach. Strategies for de-escalation and calming are taught as the first option. Safe, non-aversive methods are taught for defending clients, colleagues and self from injury. These include breakaway and gentle restraint techniques.

The programme offers four training options, which can be mixed and matched to the needs of your organisation. For environments where physical violence is rare but where there is some risk from aggressive behaviours, Option 1 might be appropriate. For settings where there is a high risk injury from aggressive behaviours, Option 4 offers comprehensive training in the management of challenging behaviours and the skills of de-escalation and defence. The emphasis is always on avoiding physical confrontation if possible.

Option 1 offers no training in physical techniques, concentrating entirely on pre-emptive strategies based on environmental, organisational and psychological approaches. The other options involve learning physical techniques and manoeuvres and therefore involve a high level of participation. In all cases the trainers will take the needs of the participants into account. Ethical techniques are taught, which are adapted to reflect the real life experiences of the participants and will help to keep them safe from the risks they are faced with.

The Calm and Safe options are suitable for a range of clients in social, care and education settings. The programmes can be modified for specialist services, such as those for autism, with appropriate theoretical models. Please make your particular needs known on enquiry.

The physical techniques taught are ethical, safe and not oppressive. They are equally suitable for men and women of any stature or build.

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